This program has performed an illegal operation....

[Jen2345]

This weekend I attempted to add AOL to my roadrunner service but it would not
locate my roadrunner connection so I decided to uninstall the software.
Since the AOL uninstall I cannot connect to the internet or run many of the
microsoft applications. I get the "this program has performed and illegal
operation and will be shut down" error and about half of them (explorer, etc)
show it is in module kernel32.dll at 0167:bff87ed3 while others show in
module WS2_32.dll at 0167:76001087 and other show module <unknown" at
0000:706D6F43. Using the microsoft support articles my issue seems to be
found in article ID 319508 indicating this is an issue because of an
Uninitialized Critical Secion. My problem is the article does not tell me
the solution for the errors and how I can get windows restored so my programs
will run.

Please help.
Jennifer

[Jure Sah]

Post by Jen2345
This weekend I attempted to add AOL to my roadrunner service but it would not
locate my roadrunner connection so I decided to uninstall the software.
Since the AOL uninstall I cannot connect to the internet or run many of the
microsoft applications.

Which ones would this be?

[Jen2345]

The first error is the kernel32.dll and pops up upon startup for VSMON(my
current antivirus/firewall through CA). I get the WS2-32.dll module error
for EXPLORER and CAVTRAY(again for CA program). Also get the module
<unknown> error with EXPLORER and kernel32.dll for MEDIC(road runner medic).
The main problem obviously is explorer and hopefully that will resolve my
connection issues and other errors.???

Post by Jure Sah
Which ones would this be?
--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander
"Even a child who is pure at heart
And does his homework neatly
May become a wolf when the wolfsbane blooms
And the moon is full, completely."

[Jure Sah]

Post by Jen2345
The first error is the kernel32.dll and pops up upon startup for VSMON(my
current antivirus/firewall through CA). I get the WS2-32.dll module error
for EXPLORER and CAVTRAY(again for CA program). Also get the module
<unknown> error with EXPLORER and kernel32.dll for MEDIC(road runner medic).
The main problem obviously is explorer and hopefully that will resolve my
connection issues and other errors.???

WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).

An error in the kernel indicates a program is incorectly installed. If
this was something AOL that you removed, I am not suprized. You can try
running the program called "SFC" (start -> run -> sfc) it should restore
any system files that got destroyed in the process (but it's not
particularly automated, so clicking the wrong buttons might restore
nothing).

The main problem isn't exporer. Explorer is a program that combines many
plugins in Windows 98, if you're not eager to reinstall the OS, try
fixing your software and the plugins they offer first.

[Jen2345]

Thank you. I will give it a try when I get home. Will I be able to run
explorer after the kernel32 file is corrected or after running SFC? I can't
get online to get to the winsock2 controls on the website until I am able to
get back online.????? I'm hoping to not have to reinstall Windows but my
disks are on the way(left them behind) just in case.

Jennifer

Post by Jure Sah

Post by Jen2345
The first error is the kernel32.dll and pops up upon startup for VSMON(my
current antivirus/firewall through CA). I get the WS2-32.dll module error
for EXPLORER and CAVTRAY(again for CA program). Also get the module
<unknown> error with EXPLORER and kernel32.dll for MEDIC(road runner medic).
The main problem obviously is explorer and hopefully that will resolve my
connection issues and other errors.???

WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).
An error in the kernel indicates a program is incorectly installed. If
this was something AOL that you removed, I am not suprized. You can try
running the program called "SFC" (start -> run -> sfc) it should restore
any system files that got destroyed in the process (but it's not
particularly automated, so clicking the wrong buttons might restore
nothing).
The main problem isn't exporer. Explorer is a program that combines many
plugins in Windows 98, if you're not eager to reinstall the OS, try
fixing your software and the plugins they offer first.
--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander
"Even a child who is pure at heart
And does his homework neatly
May become a wolf when the wolfsbane blooms
And the moon is full, completely."

[glee]

Jen, running SFC is not likely to help you, as it is only as smart as its reference
database.....and if you have not manually updated that database every time you have
installed or uninstalled new programs, SFC can do you more harm than good.

Providing the info in the Details of EACH error message would be helpful, as well as
when they occur. When you get each "illegal operation" error message, click the
"Details" button, and post back with the EXACT details word for word, up to but not
including the memory registers.

You will not find Winsock files online for Win98....it was only a separate download
for Win95. WS2_32.DLL is included with Win98, and the fact that you are getting an
error involving it shows that it is not missing. You can replace it with a fresh
copy from your Windows CD or from the .cab file location on your hard drive if they
are copied there, using the "Extract one file" option of System File Checker
(SFC).....although I do not think that is your problem.

Using SFC to extract a file:
http://www.rickrogers.org/sfc.htm#1pp
http://www.rickrogers.org/sfc.htm#2pp

HOW TO: Extract Original Compressed Windows Files:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;129605#5

http://service4.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001011114021106?OpenDocument&ExpandSection=2

The fact that you uninstalled AOL indicates that you may have done damage to
Internet Explorer. Since IE is an integrated part of the Windows shell, problems
with IE can manifest in errors in the Explorer shell as well. Which version of IE
do you have installed.... IE 5.x or IE 6.x? The first thing I would try is a repair
of IE:

Click Start>Run, type the following and click Enter, for IE5x:
RUNDLL32 SETUPWBV.DLL,IE5Maintenance

or this, if you have IE6x installed:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance

Choose the Repair option, and continue.
(It is easier to copy and paste the appropriate line above into the Run dialog,
rather than manually typing it)

If the repair says it cannot complete, or it does not fix the problem, reinstall
Internet Explorer:

Recovering From a Failed Internet Explorer Upgrade in Windows 98:
http://www.cs.bsu.edu/~gjjones/administrivia/stories/2003/03/21/recoveringFromAFailedInternetExplorerUpgradeInWindows98.html
or
http://tinyurl.com/r5ba

You may also need to run LSPFix to repair the Winsock entries in the Registry:
http://www.spychecker.com/program/lspfix.html
http://www.cexx.org/lspfix.htm
http://www.snapfiles.com/get/lspfix.html

Please post back with the exact error message details and when they occur, as I
mentioned above.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

Post by Jen2345
Thank you. I will give it a try when I get home. Will I be able to run
explorer after the kernel32 file is corrected or after running SFC? I can't
get online to get to the winsock2 controls on the website until I am able to
get back online.????? I'm hoping to not have to reinstall Windows but my
disks are on the way(left them behind) just in case.
Jennifer

Post by Jure Sah

Post by Jen2345
The first error is the kernel32.dll and pops up upon startup for VSMON(my
current antivirus/firewall through CA). I get the WS2-32.dll module error
for EXPLORER and CAVTRAY(again for CA program). Also get the module
<unknown> error with EXPLORER and kernel32.dll for MEDIC(road runner medic).
The main problem obviously is explorer and hopefully that will resolve my
connection issues and other errors.???

WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).
An error in the kernel indicates a program is incorectly installed. If
this was something AOL that you removed, I am not suprized. You can try
running the program called "SFC" (start -> run -> sfc) it should restore
any system files that got destroyed in the process (but it's not
particularly automated, so clicking the wrong buttons might restore
nothing).
The main problem isn't exporer. Explorer is a program that combines many
plugins in Windows 98, if you're not eager to reinstall the OS, try
fixing your software and the plugins they offer first.
--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander
"Even a child who is pure at heart
And does his homework neatly
May become a wolf when the wolfsbane blooms
And the moon is full, completely."

[glee]

Post by Jure Sah
WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).

That is incorrect. ws2_32.dll is included in the Win98 installation. There is no
download needed, or available, for Win98. The file can be extracted from the
Windows CD .cab files, using SFC.

[Jure Sah]

Post by glee

Post by Jure Sah
WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).

That is incorrect. ws2_32.dll is included in the Win98 installation. There is no
download needed, or available, for Win98. The file can be extracted from the
Windows CD .cab files, using SFC.

Windows 98SE or Windows 98?

[glee]

Winsock 2 is included in both Win98 and Win98SE, AFAIK. Only Win95 required an
additional separate download.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

Post by Jure Sah

Post by glee

Post by Jure Sah
WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).

That is incorrect. ws2_32.dll is included in the Win98 installation. There is no
download needed, or available, for Win98. The file can be extracted from the
Windows CD .cab files, using SFC.

Windows 98SE or Windows 98?
--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander
"Even a child who is pure at heart
And does his homework neatly
May become a wolf when the wolfsbane blooms
And the moon is full, completely."

[Ron Badour]

They are in both: Net7.cab File
--
Regards

Ron Badour, MS MVP Windows 98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

Post by glee
Winsock 2 is included in both Win98 and Win98SE, AFAIK. Only Win95 required an
additional separate download.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

Post by Jure Sah

Post by glee

Post by Jure Sah
WS2-32.dll are the Winsock2 controls. You can reinstall those as they
are not included in Windows 98 by default (download them from the
microsoft website).

That is incorrect. ws2_32.dll is included in the Win98 installation.
There is

no

Post by Jure Sah

Post by glee
download needed, or available, for Win98. The file can be extracted from the
Windows CD .cab files, using SFC.

Windows 98SE or Windows 98?
--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander
"Even a child who is pure at heart
And does his homework neatly
May become a wolf when the wolfsbane blooms
And the moon is full, completely."

[Jen2345]

SFC did nothing, I actually had already ran it. I did run into more trouble
by trying to follow the steps to repair comctl32.dll per msn Article ID :
298343 but unfortunately the ext command did not work so now there is a
larger problem in that comctl32.dll is missing. I have tried to reinstall
windows 98 SE by the CD-ROM but once installed when it attempts to run for
the first time I am still getting the missing dll file error and that
explorer.exe cannot start and windows must be reinstalled which is what I am
attempting to do. Please help me out of this now larger mess.

[glee]

Just reverse the command that renamed comctl32.dll:
Start the computer with the boot floppy.
At the A:\ prompt, type the following, and press Enter after each line:

c:
cd\windows\system
ren comctl32.old comctl32.dll

Then remove the floppy disk , and press Ctrl+Alt+Delete to restart.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

Post by Jen2345
SFC did nothing, I actually had already ran it. I did run into more trouble
298343 but unfortunately the ext command did not work so now there is a
larger problem in that comctl32.dll is missing. I have tried to reinstall
windows 98 SE by the CD-ROM but once installed when it attempts to run for
the first time I am still getting the missing dll file error and that
explorer.exe cannot start and windows must be reinstalled which is what I am
attempting to do. Please help me out of this now larger mess.